Repairs and maintenance

We're installing a new ground source heating system to replace the current gas supply for heating and hot water in the Gallowhill and Glencairn Court tower blocks.

We'll carry out certain repairs and maintenance to your council home to make sure it is maintained to a safe standard. See a list of what we can and cannot do.

Find out how to report emergency, urgent, and routine repairs.

If you smell gas, call 0800 111 999 immediately (24 hours). When your gas safety and carbon monoxide detector check are due, you'll need to contact us to book an appointment.

Find out what to do if you have leaks or blockages in the plumbing at your council home.

If your electricity cuts out, there are things you can do to find out what caused it where the problem is. We also do an electrical safety check in your home every 5 years.

Check our guide on smoke and alarms and fire safety for council tenants.

Find out what you can do in your home to prevent or remove condensation, damp and mould. If this does not help, you can report the issue to us.

Find out what to do if a frozen pipe bursts, a pipe has frozen, and how to prevent frozen pipes in your home.

If you live in a council-owned or council-shared building or block of flats, report a lighting fault on a stairs or close to us.

If you've lost your keys to your home or the fobs to your building, contact us to ask for a replacement.

If you think there is asbestos in your home, contact us. We’ll inspect your property and advise you on what to do next.