Service request

Lighting fault on stairs or close

Report a lighting fault on stairs or close

If you live in a council-owned or council-shared building or block of flats, report a lighting fault on a stairs or close to us.

Who can report it

You can report this if you are a council tenant or you’re a private homeowner in a council-shared building.

Before you report it to us

If the lights or power are not working on the stairs or communal areas of your building, check if other people in your building or street are affected as well. 

If it’s an electrical power outage in your area, phone Scottish Power Energy Networks on 105 to report the issue. 

If the lighting issue just affects communal areas of your building, report it to us. 

Do not it attempt to fix the problem. It is not safe to investigate a power supply, switch, socket, or light that is not working.
 

How to report it

Report it online

Other ways to report it

You can also report it by:

After you’ve reported it

We’ll send a repairperson to look into the issue. It will depend on the type of fault and where it is for how long it will take to be fixed.

If there’s still an issue with the lighting or it’s not safe in the halls or stairs, let us know.