Report a lighting fault on stairs or close
If you live in a council-owned or council-shared building or block of flats, report a lighting fault on a stairs or close to us.
Who can report it
You can report this if you are a council tenant or you’re a private homeowner in a council-shared building.
Before you report it to us
If the lights or power are not working on the stairs or communal areas of your building, check if other people in your building or street are affected as well.
If it’s an electrical power outage in your area, phone Scottish Power Energy Networks on 105 to report the issue.
If the lighting issue just affects communal areas of your building, report it to us.
Do not it attempt to fix the problem. It is not safe to investigate a power supply, switch, socket, or light that is not working.
How to report it
Report it online
Other ways to report it
You can also report it by:
- email at repairs@renfrewshire.gov.uk
- phone on 0300 300 0300
- contacting your local neighbourhood services.
After you’ve reported it
We’ll send a repairperson to look into the issue. It will depend on the type of fault and where it is for how long it will take to be fixed.
If there’s still an issue with the lighting or it’s not safe in the halls or stairs, let us know.